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Reply to "grzyboskitrains.com"

Hey everyone, I placed an order from Grzyboskitrains.com and it went well.

I ordered:

Christmas ES44Ac IMPERIAL Diesel & Caboose Set
SKU: 30-20360-1
   
38572 - New York Central Sharknose B-unit
SKU: 38572
   
20-89010 - End-of-Train Device Roller Bearing Freight Truck
SKU: 20-89010
Love these things, in fact, I use them instead of the failed (all 4 of them) Lionel Lighted LED bumpers as bumpers  
34113 - Large Suburban Gray House
SKU: 34113

The only issue I had was with the Lionel B Unit car. The wheel is damaged. I called them, they were helpful, but I contacted Lionel via email today to see if they can send out a replacement wheel set or truck with wheels attached. It's not worth it to ship it back and pay again for return shipping at $10 each way only to discover the next one has another type of issue.

Concerning warranty service, esp. on old models, I hope it's better than MTH!

https://www.youtube.com/watch?v=p4z9Xiyw5VU

I assume from that video, any manufacturer would do a production run with a certain % of parts only for warranty service to minimize costs for everyone, but at $150 to replace the DCC board when a comparable new locomotive is not that much more + the wait time and poor CS, I'm rethinking of buying anything from MTH going forward.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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