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Lionel Parts Warranty - New Item, Damaged Wheel

Hi everyone,

I just placed an order at Grzyboskitrains (I'll follow-up on my experience on the post I created for it) but could someone let me know if this ok, or should I contact Lionel and ask them if they can send me a new wheel; it looks like when I manually pushed it on the fasttrack, it was eating into the side on curves with that notch on the wheel and I don't want to damage my track running this.This is for a rolling stock item that was released in 2014, sold as new.

I'd rather not ship back and forth, too expensive, and I'm just wondering if you give Lionel a receipt and a picture of the issue, would they just send a replacement part for it, esp. since it's from one of their major 5 dealers.

Thanks!

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Last edited by Gigabyte
Original Post

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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