Skip to main content

Originally Posted by VADarthDad:
Originally Posted by cjack:

Quoting...

Instead of all this jawing about sending back/not sending back and all of the other BS, is there no one here with a VL BB that can tell this man where those parts are supposed to go? 

I inspected mine and I think it came off the top of the steam chest.  Look to see if its missing.

 

Tried to take a photo - not sure if it's the same part, or just looks like it in your photo.

 

 

nice eye. That sure looks like it. I'm going to get it out of the box tonight and take a look. Thanks a lot. This is why I come on this forum. Always helpful.

One part is a detail, as mentioned; annoying, but not mission-critical, and fixable.

 

The other is a screw, which may mean nothing (an accidental loose extra, going nowhere),

or it may be -somewhat- critical. It appears too small to be, again, mission-critical. Eyeball, eyeball and eyeball. Gently shake - any loose sounds? Run it, carefully - all seem OK?

 

I am glad that you are taking an investigate-first approach; the "by gum, it ought to

be perfect - send it back!" philosophy, embraced immediately, is often harmful and

never pleasant - for you, and you alone. It may come to that, but it may not. 

 

I sympathize - oh, gosh, yes - but they didn't do it on purpose.

 

Breathe; find your Center; O-m-m-m-m...

 

  

sure enough that is the part that is missing. It is off of the Engineer side front steam chest. To replace the part back onto the locomotive. It would require dis-assembly of the front pilot and that is not something I am not willing to do. If that was the only thing wrong with it. I think I would just let it alone; however, I have to agree with D500 that screw is bothering me. It may not be important but there is a chance that it could be. I'm not an expert.

 

I'll call Lionel tomorrow and see how they want to proceed. 

Last edited by Dustin
Originally Posted by Dustin:

Update:

 

Lionel has accepted this for return; however, I have to pay return shipping. (Kinda erks me when the the thing was broken as soon as I opened the shipper).

Someone said Vision Line shipping was included both ways, no?

Also if you are a Veteran, shipping is free I was told.

What about making a statement to Lionel:  Go to York; bring loco with you.  When they do the demo of the unit, raise your hand at question time and ask how to fix yours - and hold it up in your hands.  (You'll avoid any shipping cost at the point!)

 

If you do mail back, insure it, take pics of engine before packing, take picture of how you pack the box, take picture of completed/wrapped box.  This way no dispute about the quality and care of packing - should the worse occur.  I can not recall if you said you test ran the loco, but if not, maybe also request that Lionel to test it to ensure all works as advertised.

 

Good luck.

 

Add Reply

Post

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

×
×
×
×
Link copied to your clipboard.
×
×