Just Trains still 'best'?

PHIL,

I have been using them for years, and still do. I STILL think they are one of the "BEST"!

Tell MIKE what I said!!!!

Fredstrains

Go right ahead Phil and place your order.  They still have discounted pre-order prices and free shipping for orders over $250.

I live nearby the store and stop in when I can.  Since Julie brought in Pete as co-owner and brought back Mike they are as good as they have been.  But watch out for Mike, he could sell a heater to the devil!! 

Last time I did business with them was in the transition after Kirk died. I had pre-ordered the Lionel S-3 Milwaukee Road Northern from them. Mike had just come back on board and he really went out of his way to make sure that the customers were satisfied on the S-3 orders. I always liked Kirk, bought a lot of trains from him, and I always liked Mike, who took most of my orders back then. I definitely plan to keep buying from Justrains, and in fact I've got an engine and some other stuff in mind for later this month, if no emergencies come up to tap out my credit card. 

Hi Phil, just Trains are great people to do business with. They had some problems to get over after Kirk passed away but they have their act together now.

I went to see their new location and it's way better then the old place. So anyone who has a mind to and are nearby stop in and say hi. The store is not as big but the warehouse is huge so if you do stop in and don't see what you wont just ask.

They are also planning to carry 3rd Rail/Golden Gate Depot and Atlas items again.

I ordered an engine about 2 months ago and when I called back several days later to find out if it had been shipped, I was told they did not have the engine. I was not to happy as I had cancelled my order from another dealer. I was able to find another.

I haven't used them for years, and they used to be my "go to" dealer. There were some

order mix-ups - mostly lost - for some of my friends, though it never happened to me.

But it looked like a pattern, then there apparently were family problems...and I slowed down on my buying in general, so I've lost touch.

But if they're back, and still consistently have better prices than most, I'll certainly consider them again. 

I bought several engines and cars when Kirk was there and also Mike.  I tried ordering some scarce WBB engines during the transition period and after waiting for some time decided to cancell and order from a place that had the item in stock.  I have nothing against Mike at all and would certainly order again if they are organized now.  They were always my number one choice for new items.  I wish them all the best.

Ray

I ditto D500.  There was no one else for me when they were in their prime.  After Kirke died, service went to heck.  Haven't bought from them since.  If they get it together, I might go back but there are other vendors out there that are real good, too.

Cool.  I use to buy Weaver and Atlas stuff from them before their falling out with Atlas.  If they do become an Atlas dealer again I will definately keep them in mind.  Becoming a 3rd Rail/GDD dealer would also be a bonus!

Jim

Okay...guess I now know that a death had to do with their dumping the Korber line.

I'd ordered several Korber kits from them, and was promised some extra walls, as they didn't have another kit I needed...the kits came but the extra walls did not, and so my kitbashed structure, which I posted on here, was not as wide as planned, as I could not find another of those kits for parts. (haven't seen one on eBay since)

I used to buy a lot from them prior to Kirk's passing.  Never had a problem - prices were excellent and shipping was super fast, and of course free, if you bought $200 or more.  I'm glad to hear they will be carrying Atlas again.

Phil

Thank you, all.  I shall ring them up.   Re: 3rd Rail:  It was, in fact, Scott who introduced me to Kirk some years ago, with, "And they are our biggest dealer." Today, I dunno.

The last thing I got from them was the Vision Line Hudson. Since I only really buy 3 rail scale NYC Steam, there hasn't been anything to buy in a while. I appreciate the feedback about the "new" Justrains.

I ordered several Williams locos from them over the years and always got excellent service.  I haven't ordered from them for a few years.  Just have not bought much new stuff lately.  I've thought about giving them a call and pre-ordering a Williams B&M F3.  Any other suggestions as to where to order one?  

When did Kirk pass away?

I used to order a lot of stuff from them.

Have always had excellent service from Justrains. Started in O gauge when Kirk started the business and stayed with the since. Kirk's passing was tough for everyone especially Julie.

They were / are my go to and Kirk got a lot of my $. Use to get all of my Atlas there and they are now back with Atlas.

Highly recommend.

Just Trains is my go to store.  Only a short 20 minute drive up I95 to the Elkton Newark exit.

They had some tough times after Kirk died but they are back up to a high standard of service. I've bought a couple of big-ticket MTH Premier diesels from them recently and some smaller stuff and been very happy with the service. I have some pre-orders with them now, and Mike called me to let me know that some items were in but unless I wanted him to ship right away, he would hold them until they had enough for me to qualify for free shipping ($300+ when I checked their website a few days ago). I'm sticking with them. 

I bought a couple of items from them recently and I am very pleased with there service.

They are real close to MTH head quarters.

Clem k

I forgot to add, Tax free shopping if you visit the store.

RR retail is a tough contact sport.  No real mark up, tailgate vendors under cut formal operations, overhead is a bear, moody importers,  favored dealers, uncertain pre-orders, crazy employee costs, an unexpected screw up which gets flamed online and then toss in a principal's passing.

All things consider Justrains is in the top three IMO. 

The only thing better than buying in Delaware is to also live in Delaware. tt

Definitely great people. A lot of our collection came from there. Miss Kirk. I'd still be shopping there if we hadn't gotten into the business. 

I've bought several things from them over the years, never had an issue I wasn't expecting.  Good folks.

I wouldn't think twice about doing business with them again.

I think it is very good for our hobby to have several strong dealers. It is nice to learn of so many favorable reports about their operations.

I have never had a bad experience with them, they have always been very helpful and prompt.

I hope the positive on Just Trains is correct.  I just ordered a LC+ so, I hope shipping is free for orders over $300.

I know from experience, if there is an issue Julie, Mike and Dave will make it right. That made me a repeat customer. I have a few pre-orders with them now.

-Calvin

BTW, Dave left JustTrains in mid-October & joined Nicholas Smith.  He was at the Nich. Smith booth at York last week.

one of the best

I wouldn't say they were ever "the best." That store doesn't exist. Experiences change, depending on the time and the person you deal with. I had a couple problems, even in the old days when Kirk was there. Nothing major, and they were taken care of, but again, there is no "best." I've had good luck with pretty much all the large dealers, with an occasional hiccup from all of them, but all relatively minor.

I placed an order for a set and received shipment within a few days.  I was well-satisfied.  When I called to say there had been an error in the billing, it was corrected immediately.  I met Julie at York and was pleased with her attitude.

I would unhesitatingly deal with Just Trains of Delaware again.

you would have had to be living in a cave for the past 4 years to not know kirt had passed away. the last great deal i remember at york from just trains was some z-4000 transformers for$300. i stopped buying from them when i asked them to bring some atlas track+switches[about$600 worth to york and was told there was "no room on the truck" huh?-jim

I'll admit I haven't made any purchases from them in some time, but still recall one of the best days I've had in the train hobby. Drove up -- a few hours for me -- to their old store about 10 years ago. They were doing one of those K-Line promotions for, I believe, some specials on steam locos. Maury Klein was at the store and I spent all afternoon hanging around talking with the store folks  and of course got some great deals on quite a few purchases. Good memory.