Lionel Parts Warranty - New Item, Damaged Wheel

Hi everyone,

I just placed an order at Grzyboskitrains (I'll follow-up on my experience on the post I created for it) but could someone let me know if this ok, or should I contact Lionel and ask them if they can send me a new wheel; it looks like when I manually pushed it on the fasttrack, it was eating into the side on curves with that notch on the wheel and I don't want to damage my track running this.This is for a rolling stock item that was released in 2014, sold as new.

I'd rather not ship back and forth, too expensive, and I'm just wondering if you give Lionel a receipt and a picture of the issue, would they just send a replacement part for it, esp. since it's from one of their major 5 dealers.

Thanks!

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Original Post

Thanks everyone -- and thank you Rick for the Link. I think I have to unscrew the bottom 4 screws of the car, so I can open the top of the car to remove the truck, then to remove the wheelset from the truck (never took over a wheel set off before so I'll search on that, if it's not obvious, for this particular truck, as it's metal, so I assume there is another screw to loosen the wheel set from the truck.) If Lionel wants the bad wheel, I can ship that, but I don't want to send the whole thing, and my concern is running this on the track and it causing excess wear and tear on it, esp on turn outs.

Thanks again everyone, I appreciate it.

J Daddy posted:

Call them. They may just exchange for a new one. 

Thanks, I sent them an email today, I'll update when they get in touch with me. I really just need a new wheel set.

Does anyone know if you can remove trucks (I think they are called Lion Drive Trucks, based on what Mike R mentioned in the video) on Lionel B units (manufactured in 2014) like this Diesel, or would you have to take out the screws from the bottom, take off the top, and un-mount the truck from inside?

https://www.youtube.com/watch?...PnJPYSzjNcl5JXSox8l2

Gigabyte posted:
J Daddy posted:

Call them. They may just exchange for a new one. 

Thanks, I sent them an email today, I'll update when they get in touch with me. I really just need a new wheel set.

Does anyone know if you can remove trucks (I think they are called Lion Drive Trucks, based on what Mike R mentioned in the video) on Lionel B units (manufactured in 2014) like this Diesel, or would you have to take out the screws from the bottom, take off the top, and un-mount the truck from inside?

https://www.youtube.com/watch?...PnJPYSzjNcl5JXSox8l2

Just rotate the truck 90 degrees until it clicks. Then it should pull right off easily. If it doesn't rotate that far, then it isn't liondrive.

TrainingDave posted:
Gigabyte posted:
J Daddy posted:

Call them. They may just exchange for a new one. 

Thanks, I sent them an email today, I'll update when they get in touch with me. I really just need a new wheel set.

Does anyone know if you can remove trucks (I think they are called Lion Drive Trucks, based on what Mike R mentioned in the video) on Lionel B units (manufactured in 2014) like this Diesel, or would you have to take out the screws from the bottom, take off the top, and un-mount the truck from inside?

https://www.youtube.com/watch?...PnJPYSzjNcl5JXSox8l2

Just rotate the truck 90 degrees until it clicks. Then it should pull right off easily. If it doesn't rotate that far, then it isn't liondrive.

Thanks, once the new truck arrives, I'll try that.

D500 posted:

"Run the he$$ out of it it's fine.Nick"

Absolutely; there is no problem here. The edge of a flange seldom touches anything outside of a switch, and I guarantee you it will not "harm your track" or anything else. It's also hard to see.

But I have a few switches, and my concern is also that it will generate excess wear on the frog part of the switch, esp. with the die cast weight of the car x speed passing on it.

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