I sent my Legacy 990 and Base into Lionel on July 31 as soon as the service dept opened and got it back with repairs done and works correctly,my hat is off to Lionel Service Dept considering they have been down for three months.
Mikey
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Lionel Service Department
This is great news for all Lionel Operators.
Thanks for sharing this story.
I have received a couple of parts orders from Lionel since the move, they don't seem to have slowed down because of the move. 
Originally Posted by mikey:
I sent my Legacy 990 and Base into Lionel on July 31 as soon as the service dept opened and got it back with repairs done and works correctly,my hat is off to Lionel Service Dept considering they have been down for three months.
Mikey
They really hit the ground running. Parts orders are pretty much going out same day.
Hats of to Mike Reagan, good leadership, good results.
Mines been there for over a week. Still sitting in line said by the customer service rep.
One of my ES44ACs is going back for a second trip. Coupler Shorting, 3 Flashes of Cab Light, but that could be from the coupler shorting out. (Same as first trip)
Glad I bought two of the 1846's!
Three flashes is typically the smoke fan.
Originally Posted by Passenger Train Collector:
Hats of to Mike Reagan, good leadership, good results.
Mike is no longer in service
Phil Hull is now "The Man"
Agreed, those were both the symptoms when it was sent in the first time. They worked on the coupler and said there was nothing wrong with the fan. Hope it gets a more thorough check this time.
Phil is continuing on what Mike built, which is a good thing!
Dennis, it's certainly annoying when you get boomerang stuff for repair, I can attest to that!
Don't forget about Dean.
Hope Dean gets to look at it! Not sure what he is working on these days though.
