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Reply to "Advice/help needed on Lionel product"

Originally Posted by Bill T:

After 4 failures within a year I would say that loco needs to head to the junk pile. Lionel needs to replace it.

 

    Bill T.

I would have to agree with you Bill send it back for a new item from Lionel.

Or ask the person at Lionel; "Do I need to contact an attorney for help?" See what they say after that, it will usually wake up a company rep. Most of the time you don't need an attorney but the threat may help you get better service.

 

Lee Fritz

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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