OP here,
After careful review I am going to stay away from the cutters on eBay. Many reviews express extreme dissatisfaction with the setup process and customer support is non-existent. Also you have to buy additional software and other items to obtain full use of the cutter.
I am considering a Glowforge cutter. https://glowforge.com/our-products
The website addresses most of my questions and they are located in the United States. They are considerably more than the eBay cutters but there is a company behind the product. They also state that in most cases you are up and running in 30 minutes or less. They also offer files that you can download and cut/print.
Also the eBay 50 watt and up cutters have hidden fees such as lift gate and residential delivery charges of $150. These charges are on a separate eBay purchase and are required for any residential delivery. I agree that these machines are more heavy (143 pounds) but I would only require lift gate. I asked what the residential charge covered and was told it was a charge to deliver to my house. Also they advertise a rotary cutter engraver option but to make it work you have to buy an Irregular-Laser-Cylinder-Rotary-Rotary-Axis-For-50W-100W-Engraver-Cutter-Machine at a cost of $183.
If anyone is familiar with Glowforge system please let me know how it has worked out for you. I'm still going to do some more research before I put down that kind of money.
Thanks!
Dave
