DennisB posted:As a business owner, I would have apologized for the confusion and offered to exchange the unpainted version for the painted one at no additional charge. That is simply goodwill and will keep a customer for life.
Dennis Brennan
Brennan's Model Railroading
Hello Dennis:
That is exactly what I expected. Boy was I mistaken!
Remember me? You should visit sometime. I think you'll be surprised at what I've done with that 8x8 table. Although, there will never be another "Misty Harbor"
John