Reply to "Alleyway Hobo Shacks"

Forty RodOGR Forum Member SUPPORTING MEMBER

DennisB posted:
As a business owner, I would have apologized for the confusion and offered to exchange the unpainted version for the painted one at no additional charge. That is simply goodwill and will keep a customer for life.
Dennis Brennan
Brennan's Model Railroading

And you I would do business with. The customer is NOT always right, but they are still a customer. Never run off a potential buyer.

7/15/184:50 PM

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