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Reply to "Amtrak's new CEO brings airline experience to the railroad"

I have read a lot and heard a lot about AMTRAK  but my only ride  was in 2007 from Pgh. to Altoona for the RAILFEST. I was all excited but what a huge disappointment. Old, dirty cars, the windows so cloudy that you could hardly see out.  At Pgh. I have seen better accomodations  in Podunk for a station. No signs, no information, lots of confusion. I was able to get my lady companion and myself some coffee that tasted like instant.  Glad that I didn't park at the PRR station because when we returned, people who had parked there, had their car windows broken. Downtown Pgh !!  Nice. To make a long trip like that-no thanks. I rode in better Army troop trains.  An airline guy to lead AMTRAK !!  Profitable ??  Mergers,bankruptcies and pushing people around like cattle. Making passengers sit on the tarmac for hours while they try to find a crew ??  What a joke.

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