@prrjim posted:...We have 3 computers in the house and all have Windows 10...
That's your problem. Windoze 10. 
Seriously, clear the cache and cookies in your browsers (all of them) and try again. It is likely a corrupted cookie doing this.
All my business PCs run Windows 7 Pro and I will never update them to Windoze 10. Far too many privacy and security issues with Win 10. If I get to the point where certain things no longer work in Win 7, I'll just dump all the PCs and start using my MAC Pro for everything. Currently I only use the MAC for video editing in Final Cut Pro X, but it is MUCH easier to use and more infinitely more secure than Windoze 10.
An example of the MAC ease of use...I have multiple terabytes of video files stored on about a dozen Western Digital Red hard drives. If I need to change hard drives to access video files for a client that are not currently mounted, it takes me about two minutes to shut down, swap out a hard drive and reboot the MAC. Try that with a PC.
