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Brand new Legacy engine will only start up in conventional

Just received a brand new Lionel E-8. The very first time I started it up, it remained silent when I powered up the track, entered ENG1 and started it up, and it worked just fine. But ever since then, when I power up the track, the sound and headlights come on as if it is in conventional, and it won't respond. I tried putting it in PGM mode, but that doesn't work.  It's not my system. The accompanying non-powered unit and the rest of my fleet is working just fine. Any ideas how to get it to work properly?

One other detail...at the suggestion of the dealer, I turned off the TMCC/Legacy command bases, and it still doesn't work. It's as if it is locked in neutral.

Thanks to anyone who can help. 

Last edited by PRRMiddleDivision
Original Post

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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