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Reply to "brand new lionel 6-38422 legacy u-33c derail problem"

I would like to tell you to take it back. It is tuff when it's not right out of the box. I will usually dive inside to see what's going on. The Lionel design is a little different and I believe the trucks are removable with a 90 degree twist. Maybe something is bent? 

I don't work on Lionel very much. Their website has diagrams that could show you of something missing? They answer emails and are very helpful too.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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