tomlinsonrunrr - The horse does have ears poking up and forward. I am having problems with my digital camera - it does not seem to auto focus very well anymore. The photo was taken on white paper, outdoors overcast sky. I thought that would be good lighting for this type of image - guess not.
Looking at the ears I wonder if the bouncing around in the box abraded one of the ears or bent it. The painting detail on the rider looks really good. Couples of misses - the bridle is molded in but not painted and the saddle and blanket are there but no strap painted in to hold the saddle in place. There is a whitish blaze painted from the chest through the belly - looks like hair - wow nice job on that.
I think this one is going back - too bad.
no roller skates on the girl, there are also a couple of other figures in the set. I think the quality of finishing is good - would have liked to see eyes or eyebrows touched in. Aside from the bad packaging and the snarky reply, the products seem fine.