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Reply to "Buying from the Atlas website"

Originally Posted by Rob Leese:

Here is the conclusion to the matter:

I called Atlas Customer Service and talked to someone about the status of my order.  They said that the items ordered were not ever manufactured.  So the order was cancelled.

It is my guess the O scale tofc cars were posted online for Pre-orders, but for whatever reason, were cancelled.  That is very reasonable.  But don't you think it is time to take the web page down?

If we take orders for items, but the volume doesn't meet the factory minimums, we may leave the orders open for a period of time to see if we can gather enough orders to make the production viable.  Of course, if we did that we wouldn't want to cancel your backorder either. 

 

Can you let me know what the items were that you were trying to order, item numbers or road names?

 

 

 

 

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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