Midge seems to be the only reliable person there, and when I spoke with her at York, she mentioned retirement. If she's retired already, the place will fall apart in short order.
I interviewed in the place years ago, there were just a couple guys doing repair work, and one young lady in the customer service area. Figured since it was around lunch time, that's why the place was under staffed, but taking a tour on a bus trip to visit Tony Lash's layout the place appeared even more understaffed.