Reply to "calling MTH service"

Ron045OGR Forum Member SUPPORTING MEMBERDIGITAL SUBSCRIBER

repair technician posted:
FWIW I don't know where you guys get your information but midge has always helped me with any order and does an excellent job and no she is not retiring for 5 years talked to her last week when I ordered parts!
Alan

Nowhere above does it say Midge does not do an excellent job. The staff just needs help. When customers are on hold forever and repairs take 4-6 weeks, that is not a customer friendly approach to business.

And before our english professor chimes in, Midge is a proper name and deserves a capital "M" in her name.

Have fun with the trains that still run until your broken ones return.

Ron

1/16/189:41 AM

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