Reply to "calling MTH service"

GerryOGR Forum Member

Gerry posted:
Trainlover160 posted:
Please be advised they are buried right now. With all of the standard repairs, plus the additional holiday repairs you are looking at a minimum of 6-8 weeks. When you dropped it off for repair, they should have given you a service tracking number You will see when it has been moved from received to being repaired, and from repaired to be shipped. This has always been my case when sending items in around the holiday season.

Joe Gozzo
Yes I understand. Technician was checking on their ability to make the repair or not. I was following up when I encountered the long wait time. My RA number was never recognized by their website.

Happy to report my engine arrived the other day and was repaired perfectly. When I spoke with tech he was apologetic to the long wait time and they did seem a bit overwhelmed but in the end it all worked out.

1/21/1810:17 AM

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