I chatted with Doug during this test session and found it very helpful. Coincidentally, Just the day before this test session, I had sent him an email about a project that I am planning seeking his guidance on the use of his products. His response was to invite me to his session. I had been considering this project for a while and had wanted to talk to him face-to-face at York, but clearly Covid nixed that! So this is a good second choice as I was impressed as to how well the video chat worked. He did have some technical difficulties during the session, but found a temporary work around, hence the value of testing before going full scale. Nonetheless, we accomplished more in 20 minutes that we would have via email and phone exchanges.
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