Reply to "Continuing Saga of Lionel's poor new truck design"

electric_express_200OGR Forum Member SUPPORTING MEMBER

I called the customer service number and after holding for 10-15 min, I went straight to a tech. Time before that, I was on hold for 20 min before a customer service person answered, listened to my story and transferred me to a tech, another 10-15 min wait. I will say, the tech I spoke to, Aaron, is very good.

4/9/213:58 PM

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