I have had this problem with The President series cars, military heritage cars, ATT cars, passenger cars (Polar Express and North Pole Central). I seems to be present throughout the standard O-gauge cars. I tried using a technique I saw on YouTube, bending the armature under the knuckle and the armature broke before I could even bend it as suggested and I have not been able to get a replacement armature from Lionel or through TrainZ. This happened on the Rosie the Riveter box car, if you want specifics.
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