Reply to "Customer Service lacking?"

@gunrunnerjohn posted:
JW&A Enhancement Products at Henning's Trains
Lionel & MTH Authorized Service Center

I'm curious ... MTH dealers only do *warranty* repairs on engines that were bought from them? I assume they make no profit on the repair ... just part of being a dealer? Is that correct?

I'm buying an engine from Pat's Trains in West Virginia ... one of their "special projects" that MTH is doing just for them. If I did have problem with it ... would be easy for to swing by Lansdale as I drive out to central Pa sometimes.

Jim

12/6/214:45 PM

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