Reply to "Customer Service lacking?"

gunrunnerjohnOGR Forum Member SUPPORTING MEMBERDIGITAL SUBSCRIBER

@shorling posted:
Warranties excluded, what prevents third party folks from charging parts and labor for repairing Lionel or MTH products ?

Nothing, I'm an MTH ASC and a Lionel Authorized Service Station and I do tons of repairs on both Lionel and MTH products. It's just not getting paid for the warranty work that's a sticking point with me, and I suspect a lot of MTH ASC's.

12/6/217:04 PM

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