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Reply to "Disappointed that Lionel didn't include wire/connector with replacement motor"

Recently I had to replace the motor myself in the James LioneChief engine because the 1 year warranty was up. 1 year warranty for such expensive stuff is ridiculous. Anyway the motor has a wire/connector assemby that snaps in the PCB board so I thought it would be simple to swap out. When the new motor arrived it did not include the wire/connector assembly and as you can see in this parts diagram it isn't even listed:
https://www.lionelsupport.com/...1F-954C-7514CB9CE28C

Do they expect me to unsolder the wire/connector assembly from the old motor and solder it to the replacement one? Seems like a lot of work for a 50 cent wire/connector, they should have just included it. I would have gladly paid another $1 to have it come completely ready to swap out.

Corbin,

You probably don't want to hear this but a 90 day warranty is standard on many, many, many things.  You're lucky that your set came with a one-year warranty.

By the way, the length of the warranty offered has very little to do with how expensive something is.  Personal computers and cell phones are generally more expensive than James was, and many of them only come with a 90 day warranty.

Good luck with your repair effort.  At least you could get the part. Many times they're not available, and the problem isn't limited to toy trains.

Mike

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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