Reply to "Does MTH actually respond to email/phone requests?"

Rick K.OGR Forum Member

Over the past three years in O Gauge I've called MTH several times on service related issues. Wait times can be 10-30 minutes. When contacting through the site it has typically been 2 to 4 days before I've received a reply.

Using the Forum has either saved me from sending an engine back for repairs when Troubleshooting would solve the prblem, or has allowed me to be very specific with MTH Service when finally reaching them by phone. Forum use really streamlines the process.

1/16/164:21 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

OGR Forum Supporting Membership Required

OGR Forum Supporting Membership

Help support this forum with an OGR Forum Supporting Membership.You will be able to watch the videos in the INSTRUCTIONAL VIDEO FORUM!A one-year OGR Forum Supporting Membership is only $12 per year, so sign up now!

OR

Access the ALL the OGR VIDEO FORUMS AND over 300 back issues of OGRwith a DIGITAL SUBSCRIPTION!

Please wait...

Help support this forum with an OGR Forum Supporting Membership.
You will be able to watch the videos in the INSTRUCTIONAL VIDEO FORUM!
A one-year OGR Forum Supporting Membership is only $12 per year, so sign up now!

Access the ALL the OGR VIDEO FORUMS AND over 300 back issues of OGR
with a DIGITAL SUBSCRIPTION!