Reply to "Does MTH actually respond to email/phone requests?"

Thanks for the info Rick K.

I think I may have experienced the 10-30 min hold time when I've called them in the past -- it's been awhile so I probably forgot how long it took. I'm not too concerned about that amount of waiting -- it's been worse with some other folks I've dealt with!

The 2-4 days you mention, I'm assuming is when one uses the capability of the web site to send a message?

The jury is still out on that one but I suspect I'm going to experience just what you've indicated! I think I may actually be in 'wait' mode on a recent message I sent via the website.

I think I'll take the approach you mention and depend heavily on the forum for advice before I invest a lot of time in emailing or calling MTH.

Thanks a lot for your comments.

1/16/165:21 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

OGR Forum Supporting Membership Required

OGR Forum Supporting Membership

Help support this forum with an OGR Forum Supporting Membership.You will be able to watch the videos in the INSTRUCTIONAL VIDEO FORUM!A one-year OGR Forum Supporting Membership is only $12 per year, so sign up now!

OR

Access the ALL the OGR VIDEO FORUMS AND over 300 back issues of OGRwith a DIGITAL SUBSCRIPTION!

Please wait...

Help support this forum with an OGR Forum Supporting Membership.
You will be able to watch the videos in the INSTRUCTIONAL VIDEO FORUM!
A one-year OGR Forum Supporting Membership is only $12 per year, so sign up now!

Access the ALL the OGR VIDEO FORUMS AND over 300 back issues of OGR
with a DIGITAL SUBSCRIPTION!