i called customer service today and told them the story they gave me a RMA number to sent it back! I must say I was impressed with the call they listened and did what I thought was the right thing a big improvement from a few years back. where the person said to me that it would be 6 month before we could get to it, I could not believe it; and never sent the Legacy controller back I just purchased a new one!
so good job Lionel thanks for listening to your customers!