I didn't have a package go missing but I did have an instance when my order was sent to someone else and their order was sent to me. The good news was that the shipper had included addresses inside the package along with the invoice. I called the shipper and they told me they had just received a call from the other guy about my order. We were told to send both packages back to the shipper and he would make sure everything was sorted out on his end and he would send the right packages to the right people. We did, he did, and everything turned out just fine.
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