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Reply to "Experiences Purchasing from Trainz on E-bay"

paulp575 posted:

No problems. I'm currently working with them on a defective item I just purchased. They have been great. Got a prepaid return label and they are checking to see if they have another in stock. If not, have offered to refund my money.

Received the replacement item on Thurs. They didn't receive the item I returned until Friday.  Awesome service. I was concerned they would wait until the returned item was received and then find out they had no more in stock.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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