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Fantastic Lionel Parts Order Handling!

I have ordered parts from Lionel before, and it's been good, but this latest is just amazing.

Last night I ordered about a dozen various service parts for several different engines.

Everything from traction tires to marker lights.

About 20 minutes after ordering I got an order confirmation; about 9:30 PM.

Then just a few minutes ago I received shipping confirmation; at 9:20 AM.

That's less than 12 hours folks to fill and ship a parts order with at least a dozen line items.

I can only assume that the parts order system is heavily if not completely computerized.

 

Another neat thing is while I was ordering, if I increased the quantity by more than Lionel's stock level, I would get an immediate banner indicating insufficient stock. So you don't have to place an order only to find out later that there is insufficient or no stock.

Kudos to Lionel; the parts ordering system is great! Very user friendly.

 

Rod

Original Post

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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