Don't get me wrong, I'm not saying we should accept or expect sub-par craftsmanship in the products we buy, but to make the effort to repackage the item, drive it to the post office or LHS, then wait weeks/months to get it back, vs. repairing a minor problem yourself in two minutes... well that's punishing yourself far more than it's punishing the manufacturer. You can still post photos in a public forum and write a strongly worded letter of disappointment, but at the end of the day that locomotive is hauling trains on your pike, not in a box probably accruing more damage that you'll also blame the manufacturer for. It's just a bit of common sense. Any other approach strikes me as unnecessarily stubborn.
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