Reply to "Getting Lionel Warranty to Respond?"

VistaDomeScottOGR Forum Member SUPPORTING MEMBER

JFC454 posted:
I need 3 RA's for brand new Lionel products. In the month of January, I called 14 times at various times of day, waited each time the 10 minutes it takes for the automatic messaging system to come online, left 2 voice messages (many time the mailbox is full), sent an email through "Talk to Us", and have not be successful at making contact. Anyone having success lately at reaching them?

Same thing I am getting, no answer. No hold music, just a repeating message. Their "customer experience" team is unavailable.

2/2/202:12 AM

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