I have been buying from them for perhaps 18 years, since I got back into the hobby. I haven't had the pleasure recently, as my buying has been almost non existent for a few years. They have been great. The first time ever in their old store Joe even gave my wife a Lionel gift. I think everyone now requires buyer to pay return postage ( it is a facet of business I think in the USA ). Time was shipping was cheap.
I once priced them against everyone else and they are within pennies of Ro, Trainworld, etc, etc. I went throughall the Classic Toy Trains and OG Magazine ads for months to come up with my opinion.
I heartily recommend purchasing from them.
Joe Junior is actually the elder, Joe III is his son and an adult in every fashion. ( It confused me at first ). At the shows other family members help out.
Ernie