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Reply to "Help: Strange noise coming from E33 (LC+ 6-82178)"

D500 posted:
Deuce posted:
John H posted:

I would check on the warranty. “Opening up” might not be covered 🤔

Hrm.  There is this comment in the manual:

Modification to this product in any way; visually, mechanically or electrically and / or evidence of any attempt of consumer repair voids the warranty in its entirety.

Well, that's inconvenient. I sent an email to Lionel with a link to the video. Do I sit on my hands and just wait until they respond to me?

Well, there's that. I assume that you have lubricated your gears?

I forget the warranty thing as I buy mostly used items, when I buy at all these days. But, most of my items - Lionel, MTH, etc. - have been fine, so don't let that "my first brand new purchase from Lionel" eat at you too much (I see a lot of that on the Forum). It will only make the repair process more unpleasant, and won't resolve the problem.

Not that we all don't sympathize. 

Yep, all lubricated.  I'll at least try running it in reverse, and mess with the track a bit to see if I can troubleshoot a bit more. And then ... wait for Lionel to call ... as patiently as I can muster. LOL.

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800-980-OGRR (6477)
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