RickO posted:As far as voiding the warranty goes. That depends how comfortable you are opening it up.
As long as you don't strip out the screws for the shell, or causing some other obvious damage. Its not like Lionel has a team of forensics investigating each warranty loco for tampering.
However, if your not comfortable, by all means don't, just be very patient and let the RA process do its job.
trnluvr posted:I agree that it's the flywheel rubbing on the shell. With the engine moving that slowly you could put your hand on the engine by the motor or motors and feel if it's rubbing.
Doug
I'll give Lionel some time to reach out to me. I can handle a screwdriver (even tiny ones) so if it's taking too long and I can't establish contact, I'll give it a go. It seems simple enough of a check.
trnluvr, I have not done that, but I can certainly give that a go as well.
Thanks everyone. Perhaps I can use this opportunity to break out all the Thomas and Friends rolling stock I've purchased, along with the Thomas LC train (which is not under warranty) and let my son play with those ... instead of "Daddy's Train".
