gunrunnerjohn posted:VistaDomeScott posted:This ties into another thread about MTH's contribution to the hobby. MTH made product info, catalogs, availability, warranty registration all easily obtainable.
The area that MTH needs to work on it parts and maintenance documentation! Most of the Lionel stuff has a detailed parts listing on-line, most of the MTH products do not. It's pretty easy to order what you need for repairs from Lionel, it's a challenge to find the part number of what you want from MTH.
I would venture a guess, GRJ, that Lionel has developed an on-line detailed parts listing out of necessity - to counter balance the difficult situation people & service techs encounter from Lionel's dismal quality control issues while on the other hand, MTH, has no urgent need for such a detailed consumer repair parts listing due to far fewer cq issues.
