@Alfred E Neuman posted:UPS CSR could have been speaking figuratively (i.e., a disastrous situation, occurrence, or process). Your trains may be en route to Concord, NC.
Yeah, "train wreck" has a lot of meanings these days. Got an update late yesterday from UPS, which said:
"A train derailment has delayed delivery. We're adjusting plans to deliver your package as quickly as possible."
At least they're not enroute to Concord, NC!