A modern, easy-to-use website with constant inventory updates is critical for any Dealer with an online presence. MB Klien's site does a great job in this area. Their products information includes the remaining quantity in stock and available for every item.
Other dealers have taken my order, only to realize later that they no longer have the product. The customer should never receive an email canceling an order because the item was not in stock despite being marketed on the website. That's a Dealer credibility killer.
The only worse website mistake is to have no list at all of available merchandise. Simply publishing "We sell MTH and Lionel" or "Call with specific inquiries". This is a complete waste of a Website.
Emile
