Reply to "How should a dealer set themselves apart?"

Originally Posted by PATSTRAINS:

I could not resist, I had to comment. I own Patrick's Trains and we offer better customer service than you can get from any other large retailer. When you call our store you can talk to me not a clerk who knows nothing about Toy Trains. We have a service department that is as good as it gets, we service Lionel, MTH, Railking Trains old and new and all other 3 rail trains. We have a huge inventory and offer competitive pricing. Patrick's Trains is one the Top 10 MTH-Railking Dealers in the United States. I hope you guys will give us a try. If you liked dealing with Jimmy Sutter you will enjoy dealing with us, we may not be as great as Jimmy Sutters' but we are very close. We have been in the industry since 1978 and will be here I hope for at least another 10 years when I retire.

Thanks

Pat

PATRICK'S TRAINS

142 29TH STREET

WHEELING WV 26003

304-232-0714

WWW.PATSTRAINS.COM

E-MAIL PATSTRAINS@AOL.COM

 

Originally Posted by MrMuffin'sTrains:

Jimmy Sutter set the standard, IMO..... I wouldn't have gotten into this if he hadn't retired....

 

I have recently done business with both of these retailers. I would have to say they both did extra work to set themselves apart. Thank You to both of you! I look forward to more dealings with either!

 

 

 

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
330-757-3020

www.ogaugerr.com
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