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Reply to "I am NEVER buying or pre-ordering again!"



- Yet, when others line up saying, "Hey! I've been looking for that locomotive! I will buy it from you!" The OP clams up and discovers that they now want to keep their $500 Lionel locomotive they "hate" so much.

I honestly think that some people are being overly dramatic with their complaints of Lionel.  They want to keep their $500 locomotive just so they can enjoy complaining about it!

The problem with this logic is that the time to buy and own some of these locos is limited.  The person obviously wants the item, but if they sell they have no recourse to get what they were promised and paid for.  Hopefully if enough ire is raised at the non-delivery, or delivery of incorrect items, some remedy might be offered to make the customer whole.  

For instance, I saw some other tread about the color green being wrong on some item, and Lionel is actually sending new shells to customers. It has yet to happen, but it’s the right way to handle it.  

People have a right to demand they get what they paid for.  Imagine ordering a new truck with a V8 and it arriving with a V6, a bike horn, and a reverse light that flickers. Would you take delivery of it from the dealer?

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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