Reply to "I'm surprised no one has already posted this"

ForestOGR Forum Member DIGITAL SUBSCRIBER

I was told the same as John. Add to the order and it gets bumped to the bottom. Both Jason and their head Technician relayed this information to me within the last 6 months. I need to order smoke unit and a few other parts but cannot fathom my now 4 week old order be bumped down. This not only hurts repair time but also the retail side of sales. Who wants to deal with a company that takes months to get their stuff fixed if there is a problem. It is no secret out in the public how bad MTH service is when it comes to getting parts. shake

2/12/201:34 PM

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