Cam, when I worked in industry, especially the 20 years in aerospace, we had pretty much the cream of the crop as far as bench test equipment. However, I'm back in the real world where I don't have unlimited funds. 
Overall, I haven't seen the issues described in your video, and I've used both the CV and CC at varying times. As far as his issue with the power cord, I use the US cord, and it looks like a bog standard cord.
I had to take the panel out to get my mods in, and I made sure the screws and lockwashers were secure. As for the test leads, I threw those away, I solder my wire into the banana plugs, problem solved.
This is not a laboratory quality power supply, but it works just fine for what I do with it.
