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Reply to "Intermittent missed chuff on a MTH 30-1784-1 New York Central 4-6-4 Imperial Empire State Express Steam Engine w/Proto-Sound 3.0"

Norton,

With respect -

Your missing the point here, Jon G mentioned the ware and tear from connection/disconnection overtime caused issues.  My response was to specifically establish that the Loco was new from the store in a box and that the probability of user error in attaching the drawbar had caused the condition was small.

Now too the comments made by you and a couple others, I am comfortable and competent to do a lot on a locomotive and have stripped many a use locomotive down to the frame (sometimes with good outcomes and sometime not good outcomes), but I stress this is a brand new never run loco.  It went from MTH to the LHS to may layout w/o running anywhere after it left whatever QC was done by MTH or its manufacturing agents.  It comes with a 30 day return policy from the LHS and a 1 year warranty from MTH.  I do not want to do anything to void either.

And while 5 bills isn't much to some of us in this community, its the sum total of my hobby budget for the month of November and I would like to get maximum value and enjoyment out of that money.  I thought I was buying a 0 problem ready to run toy - not a project.  While I have many projects in my past that were more than $495, I purchased those with the expectation that I would have problems (toy train stuff, motorcycles, cars, guns - all lost in a boating accident, boats - that enabled the "accidents" and even houses).

This engine has failed to meet my expectations.  I want either the LHS or MTH to make it right.  Point in looking for advice among this community was to make sure I wasn't doing something simple stupid.  From the much appreciated advice given so far - it's not something simple stupid that I was doing in the setup or operations of the locomotive.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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