Reply to "Is this normal? Ross Custom 22.5 degree crossover construction quality UPDATE: ALL IS RIGHT IN THE WORLD!"

Tom TeeOGR Forum Member

Personally I would only bring a defect like this to the forum after the mfg, would have walked away from it.

All suppliers have occasional problems, the key is in how they handle the problem.

Steve at Ross has an excellent product and an excellent reputation. Running something like this unusual situation up a semi public flag pole does not do justice to the serious well earned credibility of the Ross company and specifically does not help newbys who are looking for guidance in this hobby.

For what is worth, I have used Ross products on many folk's layouts for 18 years and each and every product was excellent.

Please permit the builder to address an issue before you go public.

11/20/205:45 PM

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