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Legacy engine roller ticking? Need opinions

I have the new Lionel Legacy Alco PA A-A set (New York Central #1933180). I have been raving about it on the forum since I got it...really love this set. However, there is one annoying issue..a fairly loud ticking sound which has been there since day one. I had just assumed it was a contact roller needing oil. When I finally took a look I found something else which might be the cause. Before I try the E Z lube on the roller, which some people say you should never do!...let me know what you think. The sound appears to be emanating from the front roller on the front truck and upon inspection I found that the pin on that roller has a ton of play. The other 3 roller pins on the engine have zero play...they don't move at all. Could this be the cause of the ticking, and if so how would I go about tightening it? Thanks everyone for listening. 

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