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Reply to "LEGACY System Utility v1.0"

Originally Posted by cerbyg:

Finally got home and tried to backup my base.

 

Got a cheap-o USB to Serial cable.  Plugged it into the Serial Comm Y cable.

 

Launched the software.  Changed to Com port 4 and the status went to base connected.  Selected Backup Database button.  Backup seems to start but very quickly get a message: "Communications Error - Incorrect Response from base.  Make sure the correct COM port is selected.  Refer to help guide".

 

Help guide says something about garbled data or wrong port or USB adapter.

 

I only have the option to select COM 3 or COM 4.  Com 3 will not get a Base Connected message.  Com 4 does connect but get the above error.  It looks like my cable is on COM 6 but I don't have that selection available.

 

Any ideas?

Windows? Not really sure just what the problem, but if it's ports and what the computer is using for another device, this is the way to change them.

Go to Control Panel, Device Manager, Ports, USB (the one you have connected to the base and the cable), Port Settings, Advanced, click on the port button and see what is in use and if you can use # 4. Sometimes if you have other devices using the one you need to use, you can change them to free up the one you need.

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