Art,
These engines are more sensitive to transformer type and track wiring than others. Also there is no known complete factory S/W reset.
What transformer are you using and length/type of wire to the tracks closest the engine? Try changing the transformer type and try using the shortest, largest gauge wire possible to the track.
Prior to resetting the "bad" engine, remove the "good" engine from the track.
Then:
- With power on track, press the “R” with the octagon around it. The engine should respond with a short whistle.
- Turn off power to track
- Turn off command base power to stop TMCC/Legacy radio frequency from reaching the track
- Wait about 30 seconds.
- Restore command base power
- Restore track power.
- Turn speed wheel to move forward
If the above reset doesn't work, then repeat but instead of 30 seconds, wait 30 minutes to allow all the engine boards to fully discharge.
