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Reply to "Lionel 21” NYC 20th Century Passenger cars are starting to arrive"

@Former Member posted:

Perhaps it is the Monica Lewinsky approach, close but no cigar.  

If more accurate realism is required/desired perhaps a different scale of train is better suited.  I am asking not saying.

While Lionel has upped the game detail and feature wise (up to a point for some) their Achilles heal of paint color/shades persists.

Perhaps that old saying about many a slip between the cup and the lip applies to the relationship between Lionel and their paint vendor/painter in China.  Maybe just maybe the paint should be made in the USA and shipped to China.

It can't be any more expensive than rejecting whole orders and shipping them back to China for a do over.

It can't be any more expensive than rejecting whole orders and shipping them back to China for a do over.

and the above statement is where the “gray” area is ..( no pun intended ) ……if the models sell to the dealers, and 80-90% are sold to consumers with no complaints, is that a win? ….I’m not sure what the recourse is anymore for dealers to pack up an entire order for return based on “ inaccurate colorization “ …….when I was a dealer back in the Reagan era, we never had this issue that I recall of, ….if there was an uprising due to a part failure, etc., it was dealt with by Mike & his team…..I’m sure like the case of these cars, some will be returned to the dealers, if they’re unopened, back on the shelf they go for the next guy, if they’ve been opened, and can’t be sold as new, I’m sure the dealer can get reimbursed from the mfr. ……..I’m also sure given the prices of these cars, there’s an “acceptable loss margin “ built into that pricing structure…..

Pat

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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