Surefire posted:John Rowlen posted:It came back with a note that said "This is the best I could do."
That is unacceptable and insulting. Lionel owes you a locomotive.
I'd send it back with a note to shove it where the sun don't shine. They would have forever lost my business right then and there.
After editing out the crude comments (always counter-productive, anyway), this is indeed what you should do. Not that every problem deserves "a new loco", but considering the comments in the results and the note, I'd say Lionel might want to consider a refund/swap of some sort.
